Other Customer Service Support

[BlancaG]

This is insane, same thing is happening to me. I bought a gift card from "third party" I call to cancel it because I made a purchase and it was a scam. Well when I called they did cancel the gift card but now they can't replace it because I bought it at another store. I mean that doesn't make sense. Haw can the took action and cancelled it and now they can't do anything more about it.

[AndrewB-BBY Social Media Specialist]

Good afternoon, BlancaG,

Thank you for taking the time to visit our community forums. I can certainly understand wanting to cancel a gift card that wasn't needed. Because this gift card was purchased at another retailer, we would be unable to have the gift card reissued or cancelled.

I would recommend working with the store where you made this purchase as they will be best suited to assist you moving forward. Please let me know if we can assist with any other matters.

Regards,

[BlancaG]

I did, I went to the store Walgreens. They told that they can't do anything about it. Once they sell it they're no longer link it to that gift card. And now I have two cancel cards. I can't even use them no more because they were cancelled. I don't know what else to do. This is so ridiculous!