05-09-2020 01:45 PM
05-09-2020 01:58 PM
Good afternoon, BlancaG,
Thank you for taking the time to visit our community forums. I can certainly understand wanting to cancel a gift card that wasn't needed. Because this gift card was purchased at another retailer, we would be unable to have the gift card reissued or cancelled.
I would recommend working with the store where you made this purchase as they will be best suited to assist you moving forward. Please let me know if we can assist with any other matters.
05-09-2020 02:04 PM