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Posts: 1
Registered: ‎03-03-2021

Re: Law Enforcement Portal or Fraud Department



I am investigation fraudulent charges on a victim's credit card that were made to Best Buy.  I have a grand jury subpoena that I need to serve on Best Buy for records.  Who/Where do I send the subpoena?



Posts: 4,852
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Registered: ‎11-29-2016

Re: Law Enforcement Portal or Fraud Department

Good afternoon, DetSgtB,


Welcome to our forums!  You’ve certainly come to the right place for assistance, and I’ll be happy to help get you the information you’re looking for. 


I see you’ve sent a colleague of mine a private message regarding this matter as well, and I’ll be replying to your message momentarily.  To read my message, you’ll just need to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you. 


Speak to you shortly,

SeanM|Social Media Specialist | Best Buy® Corporate
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