08-27-2022 10:57 PM
Wow! I registered at Best Buy and came here in the hopes of getting an answer on where my gift card was or at least when I can expect it....looks like never from what I am seeing here. I received it as a gift for Christmas last year and had to return it for the recall. Now I am out the airfryer AND the gift card from the way it sounds. Guess my next step is going to have to be BBB.....
08-28-2022 09:47 AM
Hello and thanks for reaching out on our Forums, TickedOff71.
We understand the frustration of awaiting your gift card for your Insignia Air Fryer. Our Recall Team is currently working as quickly as possible through these to get gift cards out to everyone.
You can inquire about the status of your refund by calling the Best Buy Recall Hotline at (800)566-7498, Option #1.
I have sent you a reply to the Private Message you started with us with some additional information.
We thank you for your patience as our teams work through to fulfill your refund.
09-22-2022 06:00 PM
Here I am... a month later.....promised a gift card within two weeks and that ended yesterday....STILL waiting to get this resolved....guess its time for Better Business Bureau
09-22-2022 06:15 PM
Thanks for reaching back out. I definitely understand why you'd be frustrated not getting your gift card. I see that you have sent us a private message. I will reach out to you there to get your details so I can look into this.