Other Customer Service Support

[saewot8]

I am in the same boat. I had 2 fryers. Both were sent back at the same time but according to them they only received1. Now I received 1 refund but not the other. They "escalate it" but still nothing since June 2022 .

[Graham-BBY Social Media Specialist]

Hello and thanks for reaching out on our Forums, saewot8!

We understand your frustration when trying to get a refund and would like to assist.

Could you send us a private message with the following information so we can help? You can do this by clicking the "Private Message" button in my signature.

• Full Name
• Phone Number
• Email Address
• Postal Address

We look forward to hearing from you.

Kindly,

[LisaF-BBY Social Media Specialist]

Hello, saewot8,

We are actively researching claims for customers who have not received their gift card for the air fryer. Please send a private message including your full name, email address, and phone number so that we can research your refund and provide you with an update.

We look forward to hearing from you.

Regards,