08-03-2022 09:24 AM
08-03-2022 09:54 AM
Thank you for checking in with us. I understand you are eager to receive your gift card, and your patience is greatly appreciated. Our support teams are working hard to ensure all customers are taken care of. It is important you are contacting the appropriate team, in effort to receive the most accurate information. In this case, you will need to call the Best Buy Recall Hotline at (800) 566-7498. Please select option number one, which will help direct your call to the correct place.
I hope this information helps. While our team would not have any updates on the status of your gift card, I would be more than happy to formally document your feedback. You are welcomed to send me a Private Message. To do so, please use the darker blue icon, which is located across from my signature. For verification purposes, please include your full name, email address, and telephone number.
08-11-2022 11:41 AM
08-11-2022 12:08 PM
Hello again, steveo2000.
Thank you for reaching back out. We do ask all members to ensure their posts are within our Community Guidelines. Your last post was removed, as it violated those guidelines. Thank you for your cooperation, going forward, as we want to ensure everyone receives the best possible support.
As mentioned in my previous response, this matter is being handled by the Best Buy Recall Hotline. For support, please make another attempt to contact them at (800) 566-7498.
Your Private Message has been received. I will be connecting with you there, as it is important your feedback is formally documented.