08-02-2022 09:06 AM
08-02-2022 04:29 PM
Thank you for checking in with us. I understand this is something you are eager to have resolved, as I am sure I would be feeling the same way. Calling the Best Buy Recall Hotline at (800) 566-7498 was the right thing to do, and your patience while waiting for your gift card is extremely appreciated. While our team would not have the means to expedite this process, your feedback is extremely important. If you would not mind sending me a Private Message, I’d love the opportunity to formally document your experience.
To send a Private Message, simply select the darker blue icon, which is located across from my signature. For verification purposes, please include your full name, email address, and telephone number. I look forward to hearing from you.
08-03-2022 09:24 AM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.