07-31-2022 09:53 AM
Welcome to the Community Forums! We are happy to have you join us! I know hearing that a product you have purchased is part of a recall can be quite concerning. As someone who uses their air fryer almost daily, I know I would want to have my claim processed quickly. Therefore, I understand your desire to know the status of you claim.
For more information, please call the Best Buy Recall Hotline at (800) 566-7498. You will need to select option number one to ensure your call is directed to the correct place.
While our team would not be able to provide you with the updated status of your claim, if you have another concern that you would like assistance with, please feel free to send us a Private Message with your name, phone number, and email. To do so, please click the blue button located to the right of my signature. Thanks!
08-02-2022 09:06 AM
This topic has been moved to its own thread under the board Other Customer Service board for further review.