Other Customer Service Support

[can8dian]

Having the same issue as many others.  I've called twice now only to be told they've re-sent it to my email.  Nothing arrives.  Yes, I've checked the Junk folder.  I've searched for both Best Buy and Insignia.  There is nothing with a credit. 

How can I get my credit for my pretty much brand new air fryer I sent back?

[Kayden-BBY Social Media Specialist]

Hey there, can8dian!

I appreciate you reaching out and joining us here on our community forum. I use an air fryer almost daily in my household, so I know how important it can be to get this resolved. These delays are never what we want for any of our customers. With that being said, I would be more than happy to investigate further. In order for me to do so, kindly private message your:

full name

phone number

email address

mailing address

All the best,