Other Customer Service Support

[Monty72]

We have also been waiting since we returned our air fryer in July. We have called the recall phone number almost 10 times and are told to check the email in the next coupe days your coupon is on the way. After every phone call no email and nothing in junk mail. We have confirmation the air fryer was received correctly still nothing. Really frustrated that we’ve done everything asked and only empty promises the coupon has been sent. Shouldn’t be this frustrating and difficult.

[BrandonF-BBY Social Media Specialist]

Hello, Monty72,

Thank you for reaching out to us here on the Best Buy Forums. I know I would be reaching out for support in this, and would be happy to take a closer look at this with you. To get started, please send me a private message with your full name, phone number, and email. I look forward to assisting you.

Best,

[Monty72]

Hello Brandon…thanks for getting back to me…where do I provide you the information you’re requesting? In this post or is there other contact information for you I need? Thanks