08-03-2022 09:24 AM
08-03-2022 09:54 AM
Thank you for checking in with us. I understand you are eager to receive your gift card, and your patience is greatly appreciated. Our support teams are working hard to ensure all customers are taken care of. It is important you are contacting the appropriate team, in effort to receive the most accurate information. In this case, you will need to call the Best Buy Recall Hotline at (800) 566-7498. Please select option number one, which will help direct your call to the correct place.
I hope this information helps. While our team would not have any updates on the status of your gift card, I would be more than happy to formally document your feedback. You are welcomed to send me a Private Message. To do so, please use the darker blue icon, which is located across from my signature. For verification purposes, please include your full name, email address, and telephone number.