Other Customer Service Support

[renren1126]

like everyone else I still havent gotten my refund. Ive called, chatted, a few have been rude. After being on hold for 40 minutes today they hung up on me. I called back and waited another 20 minutes.  Id just like my refund. Highly disappointed.

[TinaB-BBY Social Media Specialist]

Hi, renren1126,

Welcome to our Best Buy Community Forums.

Thank you for reaching out to us regarding your Insignia Air Fryer. I can understand your disappointment with not getting the funds as expected. Though this recall is being handled by the Insignia recall team at (800) 566-7498, I would like to offer any support that I can to assist you with this. To get started, please provide your full name, phone number, and email address in a private message so that I may look into what options are available to us. 

Sincerely,