Other Customer Service Support

[Hallfamily54321]

I am in the same boat.  They told me there is nothing they can do because they are a 3rd party and they sent my information as i have still not received my gift card.  Mine was processed May 23rd...I asked what I should do if I dont get anything and they told me to keep checking for the email and to call back eventually.

[Fabfourmomma]

Please understand that WE HAVE ALL CALLED THAT NUMBER MULTIPLE TIMES!!! We get the same answer every time. Useless information! They just want to shut us up so they say our issue has been escalated and to wait until the gift card is received. Obviously neither of those things are happening so how about start making something happen for the many of us still waiting months later!!!

[RowJoe]

I got my gift card! 😎😎😎

[Fabfourmomma]

How long did you have to wait?

[RowJoe]

They received my package in mid June. However, I just waited patiently for the GC to arrive.

[Fabfourmomma]

Mid June? Mine was received back in early May…I’ve been beyond patient so it’s very frustrating. Glad you got yours.

[RowJoe]

I'm glad I got mine, too.