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New Member
Posts: 2
Registered: ‎08-14-2018

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

I am facing the same problem. I bought an item on 11/4 for $799 and it is on sale for $649. 

 

THEY TOLD ME TO BRING THE ITEM BACK TO THE STORE, RETURN IT and BUY IT AGAIN to get the sale price. 

New Member
Posts: 2
Registered: ‎08-14-2018

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

Just to follow up.

I took my receipt to Best Buy and they just refunded me the difference. I did not have to "return and re-purchase" the item. I was in and out in less than 3 minutes.
Posts: 10,248
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Registered: ‎11-10-2008

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

Happy to hear you got a resolution out of this. If your issue is solved, please mark your thread as such.

 

FYI The rules stand on price matching for the most part, so any exception you received if your item did not qualify may have been made by the store management or supervisor.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***