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New Member
Posts: 2
Registered: ‎08-14-2018

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

I am facing the same problem. I bought an item on 11/4 for $799 and it is on sale for $649. 

 

THEY TOLD ME TO BRING THE ITEM BACK TO THE STORE, RETURN IT and BUY IT AGAIN to get the sale price. 

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New Member
Posts: 2
Registered: ‎08-14-2018

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

Just to follow up.

I took my receipt to Best Buy and they just refunded me the difference. I did not have to "return and re-purchase" the item. I was in and out in less than 3 minutes.
Posts: 10,916
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Registered: ‎11-10-2008

Re: I’m at BestBuy elite+ member and was denied a price match on items purchased recently.

Happy to hear you got a resolution out of this. If your issue is solved, please mark your thread as such.

 

FYI The rules stand on price matching for the most part, so any exception you received if your item did not qualify may have been made by the store management or supervisor.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.