10-22-2021 07:55 PM
Solved! Go to Solution.
10-23-2021 10:18 AM
Thank you for reaching out about your desire to return a Microsoft product. I'd love to look into your situation in great detail to see what options may be available going forward. To get started, I will need some additional information and clarification.
Can you please send a private message with confirmation of your full name, phone number, email address, and either the order number (if purchased online) or customer service PIN (if purchased in store) from your purchase. Beyond that, have you downloaded your product? I look forward to hearing back!