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New Member
Posts: 2
Registered: ‎02-03-2018

Re: GEEK SQUAD RENE 00015826 800-4335778 MN

What Bestbuyphonepl00026104 800-4335778 Mn 

12/06/2017

 
Bestbuyphonepl00026104 800-4335778 Mn
   $9.49  
 
01/08/2018
Bestbuyphonepl00026104 800-4335778 Mn
   $9.49  
 

 

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New Member
Posts: 2
Registered: ‎02-03-2018

Re: GEEK SQUAD RENE 00015826 800-4335778 MN

 I need help .. i do not understand why i was getting this monthly $ 9.94 money .. please stop this service i dont need anything and relate to it!

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Regular Contributor
Posts: 866
Registered: ‎02-09-2011

Re: GEEK SQUAD RENE 00015826 800-4335778 MN

That looks like a monthly charge for a protection plan on a contract phone - one of the mods here should be able to cancel it for you if you do not want it or you can call the 1-888-237-8289 and have them cancel it over the phone. Just FYI it can take a few days for the mods to work through their queue to your post!
I am not a forum moderator nor voice of corporate. One of the corporate moderators will be with you as soon as they can for the official response from Best Buy. The forums work on a first come, first serve basis and it can take a while for a response.
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Registered: ‎11-30-2015

Re: GEEK SQUAD RENE 00015826 800-4335778 MN

Greetings HồngÁnh,

 

Welcome to the Best Buy Support Online Forum Community! Noticing a charge on your card you’re not quite sure what it’s for can be frustrating. Thank you for joining our community for our advice on this matter.

 

As geishafish shared the charges you’re seeing are most likely for a protection plan associated with a cell phone purchase which may be billed monthly. Using the details you shared upon joining our forum community I noticed there is a Apple Care plan associated with the iPhone that was purchased in November. If you don’t wish to charged for that plan you’re welcome to give Geek Squad a call at 1-800-433-5778 to cancel your plan. We’re unable to assist with cancel requests over this medium.

 

Please let me know if you have any further questions, and I’d be happy to help you answer them!

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Registered: ‎09-29-2008

Re: GEEK SQUAD RENE 00015826 800-4335778 MN