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Posts: 6
Registered: ‎12-29-2016
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Re: Free cell phone accessory email

I received a similar email yesterday but the promo code is missing. It's good thru 8/17 so I'm hoping Best Buy will realize the mistake and send new emails.

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Posts: 6,860
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Registered: ‎12-23-2016

Re: Free cell phone accessory email

Hi memamy,

 

Welcome back to the Best Buy Community forums. I’m sorry it has taken so long to get back to you on this. We’ve been exceptionally busy, and it’s taking longer than we’d like to reply to everyone.

 

I’m sorry that the promo code was missing in that email. I hope that we’ve sent you a replacement by now. If not, I’d be happy to check into this and see if I can find a solution. I’d just need you to reach out to me through a private message, by using the link in my signature below this post. Please include your name, email address, and phone number in that message.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎12-29-2016

Re: Free cell phone accessory email

Spoiler
Hi Kyle,
A new email, including the code, was sent out the next day. Thank you for checking into this for me.
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Posts: 6,860
Topics: 109
Kudos: 572
Solutions: 383
Registered: ‎12-23-2016

Re: Free cell phone accessory email

Hi memamy,

 

That’s awesome news. I’m super happy to hear that we were able to get that out to you.

 

I hope that you were able to pick out an awesome accessory. If there’s anything else I can help you out with, please let me know. And, of course, if you ever need help with a future purchase or promotion, don’t hesitate to reach back out.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Member
Posts: 10
Registered: ‎08-04-2015

Re: Free cell phone accessory email

Check to see if the email came from a @Bestbuy.com email if it did give it a day or two and they may send out another one with a code. Also the discount might be an instant one so double checking is always good.
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