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Posts: 1
Registered: ‎01-27-2019

Re: Fraud

[ Edited ]

i got into the same situation

a guy called khalid {removed per forum guidelines} reached me over whatsapp. he showed me his id card and said he was senior sales rep

when i asked him about assurity he told sended me a iso9001 pic of guidelines of bestbuy limited to convince me. when  ia asked him if he delivered in indua he said he delivers to many countreis via DHL sourier services and even sended me some videos of packages and some excel sheets with buyers to make me believe  him. he asked me for ₹5000 as shipping fee for ps4 pro which he said was worth ₹18000 and said i had to give the rest balance when i get the delhivery. he even sended me his pictures with his kids and said that he worked at besttbuy san fransico

best buy is he even ur employee lucky for me i didn"t give him anything and till this day he is trying to pursue me to buy ps4 pro which js like $597 even in usa


Posts: 684
Topics: 22
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Solutions: 52
Registered: ‎02-09-2011

Re: Fraud

No, Best Buy only does sales through their website or over the phone with the customer calling them. Best Buy does not solicit sales through WhatsApp. Moreover, Best Buy does not do business in India. This is a known scam.
Posts: 2,955
Topics: 66
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Blog Posts: 4
Solutions: 143
Registered: ‎04-18-2017

Re: Fraud

Welcome to the Best Buy forums, PriyanshuSingh, 


As our Super User, @geishafish, was mentioning, and I’m wishing to confirm.  We do not conduct business via apps such as WhatsApp, or via online marketplaces like Anyone who claims to be acting on our behalf while communicating through such an app is indeed an impostor, regardless of any purported proof. Providing fake documentation such as badges, letterheads, certificates of guarantee, photos of products, etc. is a common tactic used by scammers. Best Buy is in no way affiliated with these people, so please be cautious going forward. I would recommend contacting your local authorities if this person reaches out to you again for purchases outside Best Buy.  


I’ll be here if you have any questions that I could assist you with! 

JJ|Social Media Specialist | Best Buy® Corporate
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