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Posts: 1
Registered: ‎01-30-2020

Re: Formal Complaint to CEO and Corporate Office(Price Match Guarantee through chat)

I have been trying to get a General Manager for the Best Buy Mansfield for over 2 weeks now.  Nobody will call back or help

They have my money and computer !! and won't give me either back

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Posts: 425
Registered: ‎09-03-2018

Re: Formal Complaint to CEO and Corporate Office(Price Match Guarantee through chat)

What occured Darlene? How can we help you?

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Registered: ‎10-19-2017

Re: Formal Complaint to CEO and Corporate Office(Price Match Guarantee through chat)

Hi, DarlenePageCummings,

 

Thanks for writing in! @SPOPATT is totally right, here. We would love to see what we can do to help, but we do need a bit more context so we can know best how to proceed on your behalf. Did you perhaps drop off your computer with Geek Squad for a repair previously? If not a repair, what do you mean when you say the store has your computer?

 

If you’re more comfortable communicating privately, you’re welcome to send me a private message about this. I look forward to hearing back from you!

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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