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Posts: 1
Registered: ‎06-05-2021

Re: DEBT PROT 1-800-365-6256 Scam

Hey did you ever get this resolved? I’m dealing with it right now and Best Buy isn’t helping whatsoever
Posts: 6,526
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Registered: ‎08-21-2017

Re: DEBT PROT 1-800-365-6256 Scam

Welcome, k_angelee,


Thank you for taking the time to reach out to us here on our community forums. Making sure your credit card account is safe is very important and I can understand your concerns to receive phone calls regarding your account. I'd be glad to give you some details on who to contact to get the most accurate information regarding this account.


Citibank is the issuer of your My Best Buy Credit Card account and has the ability to review your account and provide any relevant information. I would recommend reaching out to them directly at (888) 574-1301 for further assistance. I'm not aware of any other legitimate phone numbers to reach them. 


I hope I was able to provide some additional details, please don't hesitate to let me know if you have any questions I can help with at this time!

AndrewB|Social Media Specialist | Best Buy® Corporate
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