01-29-2019 04:47 PM
I'm having the same exact issue.. I tried it on different web browers, the phone app, and on different laptops using different wifi.... Do you guys not want me to buy stuff? this is ridiculous
02-06-2019 04:04 PM
Hello there, ThomasBaratheonNguyen,
We certainly want your shopping experience to be quick and seamless when shopping on Best Buy.com, and it's great to hear you're wanting to apply for the My Best Buy Credit Card. I'm hoping to offer some ways to get your application entered right away so that you can start shopping! Thanks for letting us know about this on the Best Buy forums!
If you haven't already, please Clear Your Browsers Cache; Web browsers store temporary copies of the Web pages you visit in what's referred to as the "browser cache" to save processing time and make the browsing experience smoother. Sometimes an old or incomplete copy of a page gets saved to your cache and prevents you from doing what you want to do on the Web. Clearing the browser cache will often straighten things out.
Still having troubles opening the webpage? Call Citibank over the phone to speak with a representative standing by, at (888) 574-1301. Walking into any Best Buy location would also be another excellent option to apply for the credit card also! Hope this helps!