Other Customer Service Support

[Ancopamo27]

Hello, I just received a charge in my bank account for GEEK SQUARD, I don't know what it is and why they charge that amount to my account without authorization. It bothers me that this happens and nobody bothers to send an email to inform

[Deysha-BBY Social Media Specialist]

Hello, Ancopamo27,

Welcome to the Best Buy Forums!

I appreciate you taking the time to write us regarding your situation. I understand where you’re coming from, as I would not be too excited about any surprise charges on my account. I’m happy to look into this for you and get it squared away.

First, I am going to need some more details from you. Will you please send me a private message with full name, phone number, and e-mail address? To send it, click on the blue button next to my signature. I look forward to hearing from you.

Regards,