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Posts: 1
Registered: ‎05-12-2022

Re: Best Buy Email Scam

[ Edited ]


I’m have received emails from BestBuyInfo@emailinfo.bestbuy.com about my orders. One confirming it for pickup in CA, the other 2 months later in MN.

Here are email extracts:
Subject lines;
Your Password Reset verification code
Verify your email address
Your appointment is scheduled.

Body:

Use this code to reset your password. Chester, we received a request to reset your password for your BestBuy.com account. To securely reset your password: Please return to the webpage where you made the request and enter the verification code we have included here. Sincerely, Your Best Buy Customer Care Team Verification Code: {removed per forum guidelines} This code will expire 15 minutes after it was created. If you didn't request this verification code, we recommend that you reset your password now.


Verify your email address.

Hi Chester,

Verify your email address, and you'll be good to go.

Your appointment is scheduled.
We're all set for your appointment. Check in at the Geek Squad® Service Desk five minutes early with your appointment checklist fully completed so we can assist you as planned.
Confirmation number: {removed per forum guidelines}

Apple Drop Off
Tuesday, March 1
11:40 a.m. PT
Add to Calendar
Reschedule or Cancel
We'll see you for your appointment at:
Best Buy Torrance
3675 Pacific Coast Hwy
Torrance, CA 90505-6013
310-791-1186


None of these have anything to do with me.

Posts: 6,656
Topics: 227
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Registered: ‎08-21-2017

Re: Best Buy Email Scam

Good afternoon, KM_user,

 

Welcome to our community forums and thank you for taking the time to write to us regarding these messages. I know how important it is to remain vigilant when reviewing and reading emails so I can understand your concern to see this arrive in your inbox. I'd be glad to help you look into this to see what options we have to help.

 

I do have a few questions. You mentioned that these emails were in regards to your order as well as they were meant for someone else. Can you please clarify if these are addressed to you? Is it possible that a friend or family member may have used your email address when placing an order in the past?

AndrewB|Social Media Specialist | Best Buy® Corporate
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