05-10-2022 09:34 PM
05-11-2022 08:09 AM
Thank you for visiting our online community. As someone who closely monitors their finances, I understand why you’d want to properly arrange and allocate your payments, as well as maintain a solid credit score. Based on what you’ve described, it sounds like these are matters you had discussed during your phone conversation. I would encourage you to contact Best Buy support through Citibank by calling (888) 574-1301. Their team would be in the best position to discuss the status and options for your account.
While our team would not have access to your My Best Buy Credit Card account details, if I can be of further support, you are welcomed to send me a Private Message. My normal schedule is Sunday through Thursday. To send a Private Message, please use the darker blue icon, which is located across from my signature.