04-25-2019 01:19 PM
Welcome to Best Buy’s online community. I have had too many screens shattered without screen protection. That is why I always advocate my friends and family the importance of investing in a screen protector on all their cell phones. It is disappointing to learn that you have encountered some issues getting your warranty honored.
I would like to learn more about your purchase and see what opportunities I have with partnering with the store. When you get a moment, send me a private message with your name, email address, and phone number. To send a message, log into the forum and select the Private Message option from my signature bar.