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Posts: 8
Registered: ‎10-24-2011

Re: Aquaman Steelbook Pre-order Digital Code Not Received

The redemption code that was emailed me does not work. I have contacted MoviesAnywhere and they told me to contact best buy for a code that does work. MoviesAnywhere says that they do not recognize the code at all. Please help me get a digital code that works that I received from pre-ordering Aquanman.

 

Thank you!

Posts: 145
Topics: 13
Kudos: 14
Solutions: 5
Registered: ‎07-23-2018

Re: Aquaman Steelbook Pre-order Digital Code Not Received

Hi there, aznfrankie,

 

Thank you for reaching out to us regarding your code that came with the pre-order for Aquaman. We certainly want you to be receiving the benefits you qualified for with your purchase, and I am sorry the code you were sent is giving you some trouble.

 

Our team would be happy to look into this for you. At your convenience, please send us a private message by clicking the blue box next to my name below. Your full name, email address, telephone, and order numbers will be necessary to access your purchase history.

 

We look forward to hearing from you soon.

Sarah|Social Media Specialist | Best Buy® Corporate
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