08-01-2019 11:40 AM
Hi there, dakeda.
Thanks for taking the time to join us on the Best Buy Forums. We always want to ensure our customers are satisfied with their purchases and services. It sounds like you have some questions about your recent transaction, and although we cannot guarantee a specific outcome, we can certainly look further into the transaction details.
I noticed you sent us a private message, so I will be replying there shortly. Please keep an eye out for a message from us!