07-10-2019 07:11 PM
Solved! Go to Solution.
07-11-2019 08:47 AM
Welcome to the Best Buy Community forums. Thanks so much for getting in touch with us about this. What you describe is not at all in keeping with the values of Best Buy, and I truly appreciate you taking he time to bring this to our attention. We never want our customers to feel uncomfortable or unwanted in our stores.
I’d like to take a closer look into this for you. Please reach out to me through a private message by using the link in my signature below this post. If you could include your name, email address, and phone number, that would be a great start. If you could let me know what time and date you visited, that would also be helpful.
07-11-2019 09:23 AM
I was actually able to find all of the information I needed to move this along to the next steps in your forum profile. I've forwarded this over to the appropriate team here at corporate, and any actions deemed appropriate will be taken in this matter.
Thank you again for sharing this with us.