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New Member
Posts: 2
Registered: ‎07-03-2019
Accepted Solution

REGARD MY SHIPPING IN INDIA

[ Edited ]

Hello 

I’m Yuvraj {removed per forum guidelines} from India 

I’ve make a purchase of ROLAND SPD 20 WITH BEST BUY COMPANY WITH 15,000 Indian rupees.

tracking ID is {removed per forum guidelines} in {removed per forum guidelines} . The agent name Ahmed contact no {removed per forum guidelines} .

asking me more money for my shipment and telling me that this amount ll be refunded . How it’s fare that I hadn’t told that I’ve to pay more money . My contact no is {removed per forum guidelines} . 

Best Buy Employee
Posts: 919
Registered: ‎01-09-2015

Re: REGARD MY SHIPPING IN INDIA

This was not a legitimate transaction as Best Buy does not do business in India, you were scammed. I would recommend reaching out to your local law enforcement and providing them the details.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 2
Registered: ‎07-03-2019

Re: REGARD MY SHIPPING IN INDIA

What should I do now actually.?

 

Best Buy Employee
Posts: 919
Registered: ‎01-09-2015

Re: REGARD MY SHIPPING IN INDIA

I would recommend reaching out to your local law enforcement and providing them with the details. There is unfortunately nothing that Best Buy can do to assist. Sorry.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 389
Topics: 19
Kudos: 58
Solutions: 65
Registered: ‎10-19-2017

Re: REGARD MY SHIPPING IN INDIA

Hi, Kanhabhargaw14,

 

We do not have any employees that call, connect with people on apps like WhatsApp, or send emails to solicit sales. Based on the details you shared above, I would say that it would be a good idea to contact your local law enforcement to report this scammer as @jdogg836 mentioned. 

Scammers can fake caller ID, name tags, receipts, and email address information which can trick people into thinking that they are legitimate. If you are ever asked for personal information or feel unsure about a call, you would want to hang up and call the business yourself to make sure that it was legitimate. These same general rules apply to emails, if something ever seems weird, or you are being asked to pay in a different currency, please contact the business directly. You can find out more here


We also have some pointers available here that may help you to protect yourself in the future.


Be sure to share this information with your friends and family so that they are aware and remain protected as well.

Faith|Senior Social Media Specialist | Best Buy® Corporate
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