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Posts: 2
Registered: ‎01-03-2020
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REFUND CHECK

Hi, I've waited 15 business days for my refund check which i still haven't received. It is very inconvenient for me to have a large amount of money kept away from especially when I was told by the store i made my return to that it would only take 5-10 days and customer service told me 14 days. Can anyone help me with this problem? and is there anyway I could dodge this wait again when shopping at best buy?

 

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Posts: 70
Topics: 8
Kudos: 22
Solutions: 4
Registered: ‎08-13-2019

Re: REFUND CHECK

Hey there, jayycosey99! 

 

I see that you've sent us some Private Messages regarding our Return & Exchange Promise in regards to a check. Once that item is refunded, we'll send out that check within 10 business days.

 

We'll follow up with you in those Private Messages.

 

Cheers,

Kameron|Social Media Specialist | Best Buy® Corporate
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