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Posts: 1
Registered: ‎01-04-2022

REFUND CHECK ISSUE - ASAP

I checked my bank account and my balance was negative ! So I checked my app and it said it was made a transaction from best buy. It said "BEST BUY CO 00024646 12/29 PURCHASE SHEPHERDSVILL KY" 

and it was the same amount I got from my refund check at Best Buy $1,397.81. I then called my bank to see what happened and they didn’t really know either. I was in panic. Can someone answer my ASAP

Posts: 128
Topics: 1
Kudos: 20
Solutions: 6
Registered: ‎11-08-2021

Re: REFUND CHECK ISSUE - ASAP

Hello, khanhvy1703, and welcome to our online community!

 

Thank you for posting on our forums regarding your experience.  Having issues with a refund would be frustrating, and I can understand wanting resolved. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order Number

 

I'll keep an eye out for your message.

 

Best,

Rich|Social Media Specialist | Best Buy® Corporate
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