06-13-2018 10:51 AM
Attn Best Buy Support,
Before Christmas, I purchased 1 Emailed Delivery Hulu gift card that I was going to give as a present, but I never received the email containing the instructions on how to access the gift card.
I have tried three times to get help from phone support. I was told to expect the code to be emailed, yet I haven't received it. I have monitored my inbox and my junk folder for the email.
06-14-2018 10:47 AM
Welcome to the forums and thanks for reaching out! Hulu is a pretty awesome service. That sounds like a great gift. I regret to hear you weren’t able to receive it and I’d be happy to look into this.
In order to see what I can do, I’ll need a bit more information. To gather that, I’m going to reach out privately. Be on the lookout for a message from me in your inbox.
|Luke|Social Media Specialist | Best Buy® Corporate|
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