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Posts: 1
Registered: ‎05-27-2020

Price match or return computer monitor

[ Edited ]

Hello, I purchased a computer monitor on 4/11/20 under order #{removed per forum guidelines}. Since the purchase price on the monitor has dropped significantly, I actually purchased another one under order #{removed per forum guidelines} recently and I understand you have a price match guarantee. I’m wanting a price match on my original purchase - the difference is $75. Can someone please help me with that? I’d like to get this resolved ASAP because if you cannot price match is like to process a return before May 31. Thanks in advance for your help

Posts: 538
Topics: 21
Kudos: 112
Solutions: 25
Registered: ‎11-23-2018

Re: Price match or return computer monitor

Hello, Jlee1987, and welcome to our online community!


Thanks for reaching out to us on our forum. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure you receive the support you've been searching for with this price match.


I love getting the best deal on a product as well, so I can understand wanting to take advantage of our Price Match Guarantee when it comes to this computer monitor. I understand you may have processed this return by now, though.


If the two orders you mentioned fall within our policy details, I'd be happy to take a further look into this. Please feel free to send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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