05-30-2021
09:19 PM
- last edited on
06-03-2021
09:09 AM
by
John-BBY
I bought a LG refrigrator on 5/24 for 2399.00 and when I reaserched the price online I found it cheaper at sun valley appliance for 2099.00 so I called best buy customer serivice and spoke to one Mr. Jason for alomost an hour and he was going back forth with his sup. and in the end he did not help with my refund as I found a cheaper price and he said his leadership person will call me back and that was Mr. {removed per forum guidelines} who never called me back and it has been 4 days. I have decided that I will return the product back to Best Buy as I have 15 days to do so and buy it from Sun Valley appliance.
05-31-2021 07:54 AM
05-31-2021 01:02 PM
Hello gerjen6069,
Welcome to the Best Buy Community forums!
Our Price Match Guarantee is a great way to make sure you are paying the lowest price possible for your items. Although I won't promise a different outcome, I am more than happy to help you look into this.
Please, private message me with the link from the other retailer, the Customer Service PIN off your receipt, your full name, phone number, and e-mail address connected to your BestBuy.com account. To send it, click on the blue “Private Message” button next to my signature. I look forward to hearing back from you.
Thank you for posting!
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