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Posts: 1
Registered: ‎04-06-2020

Price Matching Failure

[ Edited ]

Today I tried to pricematch an iPad listed on Walmart's website, sold by Walmart. I sent the link to the chat rep after waiting on hold for an hour. He could only pull up third party sellers. I explained I'm staring at the Walmart site right now and it says 'shipped and sold by Walmart'. I suggested maybe it isn't in stock in his store (wherever that would be) and to try plugging in my zip code. He says he did, but since he still could only show third party sellers I suspect he didn't and was just using it as an excuse not to price match. Even took a screen shot, but the only answer was to call customer service - like I want to waste another hour sitting on hold just to probably be given the same excuse.

 

Really disappointed, Best Buy.

 

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Registered: ‎10-19-2017

Re: Price Matching Failure

Hello, @arythyn

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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