Other Customer Service Support

[kyle2058]

I Have been trying to contact a bestbuy in the greater vancouver region. So far no one has answered and im unable to go to the store at the moment. I recently purchased an item a few days ago and the price has dropped; therefore im wanting to do a price match. Here is my issue, when i purchased the item my other family member used there card and not mine. she is away and will not be back in town for a while. the sale is only on for today, what can be done ? 

[geishafish]

Unfortunately these forums are for US based Best Buy's only . You would have to contact the 1-866-237-8289 customer service phone number if you're unable to get in touch with your local store or go in to your store.

[SeanM-BBY Social Media Specialist]

Welcome to our forums, kyle2058,

Whether your purchase was made with Best Buy, or Best Buy Canada, it’s always great to save some money on the technology you’ve purchased, and our Price Match Guarantee, or Best Buy Canada’s Low Price Guarantee, is a great way to do so.

As geishafish has mentioned, these Support Forums are designed to assist our customers with their purchases made in the U.S., so we’ll be unable to accommodate your request for a price match made with Best Buy Canada.  With that said, our neighbors to the north should be able to assist you with your price match request, and there are a few different ways to go about connecting with them.  For starters, there’s their phone support team at (866) BESTBUY or (866) 237-8289, or if you prefer to contact them online, you can begin that process here.

Hope this helps,