Other Customer Service Support

[cebas20]

Hello,

I have been working with the BB support team since Nov in trying to get a Price Match done on a item I purchased and BB lowered the price on just a few weeks later. I'm unable to get a manager on the phone because no one calls me back and I visited a local store and the manager couldn't help me. I would apprecaite it if someone can reach out to me and help me resolve this issue once and for all. Thank you. 

[Alyssa-BBY Retired: Social Media Specialist]

Greetings, cebas20,

Thank you for taking the time to join our community here on the Forums. I love taking advantage of our Price Match Guarantee when applicable myself, so I can certainly understand you wanting to do the same. It sounds like there has been some complications when requesting that match, and I'd like the opportunity to learn more about these events and assist however possible.

To get started, can you please send me a private message that includes your full name, phone number, email address, order number, and details regarding this price match? You can send a secure message by using the blue button down below. I hope to hear from you soon!

Best Regards,