Other Customer Service Support

[seekingpricemat]

Hello! I reached out to BestBuy to receive a price match for my order and was promised that I would receive one within one billing cycle. I never received an email confirmation nor did I ever receive the price match that was promised.

Is there anything you can please do to check on this for me?

Thanks!

[Quinton-BBY Social Media Specialist · Accepted solution]

Hello, seekingpricemat,

Thanks for creating a profile here on the Best Buy Forums. Welcome to this great community!

I enjoy utilizing our Price Match Guarantee (PMG) when I can as well, so I can see where you are coming from here. If you’d like me to take a look into this on my end, can you please send me a private message with your full name, email, phone number, and purchase information?

Regards,