Other Customer Service Support

[Enzoshadow1]

Hi,

I placed an order of a refrigerator on 12/29 while chatting through online chat. The agent indicated that the price match adjustment is larger than he can process, so filed a ticket for my order and told me the back office team will be contacting by email to this refund. It's way past the point where I was told I would be contacted, and I haven't heard anything still, and I contacted multiple chat support since providing them my ticket number, but none of them was able to help. Please help process my price match refund

[Rich-BBY Retired: Social Media Specialist]

Hello, Enzoshadow1, and welcome to our online community!

Not getting the best buy on your purchase is not ideal. I'd like the chance to follow up on this and assist. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Order Number

I'll keep an eye out for your message.

Best,