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Posts: 1
Registered: ‎01-03-2022

Price Match Guarantee Refund Has Not Received



I placed an order of a refrigerator on 12/29 while chatting through online chat. The agent indicated that the price match adjustment is larger than he can process, so filed a ticket for my order and told me the back office team will be contacting by email to this refund. It's way past the point where I was told I would be contacted, and I haven't heard anything still, and I contacted multiple chat support since providing them my ticket number, but none of them was able to help. Please help process my price match refund

Posts: 138
Topics: 1
Kudos: 22
Solutions: 7
Registered: ‎11-08-2021

Re: Price Match Guarantee Refund Has Not Received

Hello, Enzoshadow1, and welcome to our online community!


Not getting the best buy on your purchase is not ideal. I'd like the chance to follow up on this and assist. I will need to verify some information, could you please send me a private message that includes your:


Full name

Email address

Phone number

Order Number


I'll keep an eye out for your message.



Rich|Social Media Specialist | Best Buy® Corporate
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