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Posts: 1
Registered: ‎05-16-2019

Price Drop



I just purchased my new stove and it has not been delivered yet.  However, I see that you dropped the price by $30.  Can i get an adjustment?

Posts: 8,922
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Registered: ‎11-10-2008

Re: Price Drop

The price match has to take place within the return and exchange period. However if you ordered online, that return period does start on delivery of your item.


Sales that are special only such as Memorial Day Sales, day after Christmas and so forth are not eligible for a price match. You may wish to inquire with Best Buy by calling them or waiting for their reply here.

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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Registered: ‎10-03-2017

Re: Price Drop

Hi there, jalvara1!


Thanks for reaching out to us on the Best Buy Support Forums! 


I understand you have some questions regarding a recent purchase. With our Price Match Guarantee, we may provide a price match as long as your purchase is still within our Return & Exchange Promise, and the item qualifies for the price match. We'd be happy to take a look into this for you and explore any possible options that may be available at this time! 


If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number or Customer Service PIN from your in-store receipt

To send me a private message, please click the button labeled "Private Message" in my signature below.



Vince|Social Media Specialist | Best Buy® Corporate
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