01-16-2021 12:46 AM
I’m hoping someone in Cust Support sees this and can give me assurance that this will be resolved.
01-21-2021 04:51 PM
Hi, chanukyarp, and welcome to our online community!
Thank you for posting on our forum for support with your recent order. I'm sure you were thrilled to be told you'd receive your phone and free controller the next day after making this purchase over the phone. I hate to hear about the events that unfolded after discovering the order delay, especially now that you've received your phone and the return was denied. I'd like the chance to do what I can to help.
To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.