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New Member
Posts: 3
Registered: ‎08-25-2020
Accepted Solution

Physhing email from Geek Squad

Not sure why my last post was marked as Spam.   I've deleted any links in here.

 

I received this payment voucher from Geek Squad today.  I assume this is a spam email.

 

PCWorld NL Logo

Good Afternoon Customer,

We thank you for completing one year with PCWorld NL. Thank you for your business and trust.

As by requested by you, we have confirmed your renewal order C478-432E-8C54 for next 12 months. We are hoping it will be activated soon. Please find the invoice on attachement. You have been charged for an amount of $324.00. Despite calling your registered no several times, we got no response.

For any query and support on this order please call on +x xxx xxx xxxx [Local time 9AM to 7PM (Monday to Saturday)]

Important : Due to developments related to COVID-19, some of our support centres are currently unavailable. Our teams are working to respond to all incoming requests as soon as possible. We apologise for any inconvenience and appreciate your patience.

Description Amount
Order Confirmation #C478-432E-8C54 
Product : GS Services - Annual Payment
Payment Method : Direct Debit
Mode : Online Delivery
Timeline : 12 months
$324.00
Invoice Total$324.00

In some cases it can take up to 48 hours to appear the deducted amount on your account statement.
IMPORTANT: The balance is automatically charged so you don't need to take any action.

If you want to talk to our care executives, Please contact us on +x xxx xxx xxxx

Regards,

Highlighted
Best Buy Employee
Posts: 2,041
Registered: ‎01-09-2015

Re: Physhing email from Geek Squad

This is a scam and not associated with Geek Squad, unfortunately there is little that can be done from Best Buy’s side. Anyone can pretend to be anyone else. I would recommend reporting this to the FTC as they are tracking all of these various scams. It it helpful since these scammers change the email addresses they are sending from almost daily.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Highlighted
New Member
Posts: 3
Registered: ‎08-25-2020

Re: Physhing email from Geek Squad

Thank you