Other Customer Service Support

[itsabeagle]

Not sure why my last post was marked as Spam.   I've deleted any links in here.

I received this payment voucher from Geek Squad today.  I assume this is a spam email.

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Good Afternoon Customer,

We thank you for completing one year with PCWorld NL. Thank you for your business and trust.

As by requested by you, we have confirmed your renewal order C478-432E-8C54 for next 12 months. We are hoping it will be activated soon. Please find the invoice on attachement. You have been charged for an amount of $324.00. Despite calling your registered no several times, we got no response.

For any query and support on this order please call on +x xxx xxx xxxx [Local time 9AM to 7PM (Monday to Saturday)]

Important : Due to developments related to COVID-19, some of our support centres are currently unavailable. Our teams are working to respond to all incoming requests as soon as possible. We apologise for any inconvenience and appreciate your patience.

Description Amount

Order Confirmation #C478-432E-8C54
Product : GS Services - Annual Payment Payment Method : Direct Debit Mode : Online Delivery Timeline : 12 months	$324.00
Invoice Total	$324.00

In some cases it can take up to 48 hours to appear the deducted amount on your account statement.
IMPORTANT: The balance is automatically charged so you don't need to take any action.

If you want to talk to our care executives, Please contact us on +x xxx xxx xxxx

Regards,

[jdogg836 · Accepted solution]

This is a scam and not associated with Geek Squad, unfortunately there is little that can be done from Best Buy’s side. Anyone can pretend to be anyone else. I would recommend reporting this to the FTC as they are tracking all of these various scams. It it helpful since these scammers change the email addresses they are sending from almost daily.

[itsabeagle · Accepted solution]

Thank you