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Posts: 1
Registered: ‎10-22-2022

I have charged 190.00 and 900.00 on my card, I have paid over 500.00 but my promotional balance only says I have paid 20.18 of that 500.00 and I am being charged interest that I seen on my statement even though the promotional balance still has 218 days left, with no interest?? How do I pay it off when I signed up for no interest during the promotional period?

Posts: 99
Topics: 1
Kudos: 13
Solutions: 22
Registered: ‎12-07-2021

Re: Payment

Hi there, Traviscody8,


Thanks so much for reaching out to us here on Best Buy Forums. I can certainly understand wanting accurate information regarding your financing charges.


Here is some helpful information on financing your purchase at Best Buy


If you are still unable to find the answer to your inquiry, please note that Citibank, N.A. is the issuer of your My Best Buy Credit Card account. Kindly contact Best Buy Credit Card support through Citibank at (888) 574-1301 for further assistance.


I hope this helps!

Ravi|Social Media Specialist | Best Buy® Corporate
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