01-11-2021 07:29 PM
01-15-2021 10:38 AM
Thank you for taking the time to reach out to us on the Forums. I'm sorry to hear that you are still needing help with your gift card! I can imagine it was frustrating to reach out to our support team only to get an odd phone number to call for help.
I'd like to take a closer look into your gift card concern, as well as formally document any concerns you may have with our chat support team. Please send us a private message with your full name, email, and phone number and I can get started.