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New Member
Posts: 3
Registered: ‎01-11-2022

Orders getting cancelled in 10 minutes

Looks like my account is flagged for some reason and I have no reason 

 

I had not received a package and asked for a refund and was told to contact law enforcement and I had it taken that chain.

 

After that incident, all my orders started canceling automatically. 

 

The worst part about all this is my family with same last name on the other side of the country is also having their orders cancelled and they are being told the same reason after my incident

Social Media Specialist
Posts: 171
Registered: ‎10-12-2021

Re: Orders getting cancelled in 10 minutes

Hello, kartheeksrm, 

 

Thank you for taking the time out of your day to reach out to us here on our Forums. Making a order should be a quick and easy process I have had some of my orders cancelled before so I can understand how you are feeling. I would like to see if I can assist you in any way. Do you think you could send me a private message with your name, phone number, order number, and email address? To send me a private message simply click on the message button in my signature

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
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