05-28-2019 07:10 AM
05-28-2019 11:33 AM
Hi, Ausdu, and welcome to our online community!
Thanks for reaching out to us here for support. I can understand your concern with an order that appears to be stuck "In Progress," and I'm sure you're looking forward to receiving this soon.
I'd be happy to look into your order further and see what might be going on if you could please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name, below.