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Posts: 1
Registered: ‎05-27-2019

Order “In Progress”

I’ve gotten a lot of stuff from best buy and I’m a little concerned because I don’t remember there ever being a time my order remained “In Progress” for so long. I’m just wondering because my order has been in progress for 3 days and I haven’t gotten a shipping notice or second email yet (and its supposed to be delivered in 2 days) is this because memorial day? I’m only writing this because I’ve read other people who had their orders as “in progress” for days and have had them pushed back. I’d just like to know ahead of time.
Posts: 806
Topics: 29
Kudos: 147
Solutions: 33
Registered: ‎11-23-2018

Re: Order “In Progress”

Hi, Ausdu, and welcome to our online community!


Thanks for reaching out to us here for support. I can understand your concern with an order that appears to be stuck "In Progress," and I'm sure you're looking forward to receiving this soon.


I'd be happy to look into your order further and see what might be going on if you could please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name, below.



Allison|Social Media Specialist | Best Buy® Corporate
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