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Posts: 1
Registered: ‎01-07-2021

Open case status

I want to check the status of my case as I have not yet received a reply and it's been about a week

Posts: 1,133
Topics: 52
Kudos: 216
Solutions: 45
Registered: ‎11-23-2018

Re: Open case status

Hello, 3ronic!

Thanks for joining our online community and reaching out for support. I'm more than happy to assist as best as I can with an open case you may have in our system. 


To start, please send me a private message including your full name, email, phone number, and case number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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