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Posts: 1
Registered: ‎04-06-2020

Old credit account

So I’m trying to make a deal for pay to delete at least half of my credit that I stopped paying on but with the coronavirus I can’t get ahold of you guys on the phone. I need a letter in the mail with this arrangement with a signature of some sort but how do I get in contact with you guys if someone can reach out to me thank you !
Posts: 474
Registered: ‎09-03-2018

Re: Old credit account

Best Buy doesn’t have anything to do with the credit card. Your best bet is to continue working with Citibank.
Posts: 874
Topics: 36
Kudos: 80
Solutions: 84
Registered: ‎10-19-2017

Re: Old credit account

Hello, @Coodeine


We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 


If after reading you still need assistance, please follow the steps found in the link below. 


An Update from the Moderators



Faith|Senior Social Media Specialist | Best Buy® Corporate
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